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Satellite services

AB Cube offers a full range of services to help your organization onboard to SafetyEasy® Suite in a fast and seamless manner.
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Onboarding

Our specially-designed onboarding package supports fast software adoption for users and help you quickly and easily set up as a new customer. This includes a kick-off call, a validation dossier workshop, training and configuration assistance. Once onboarded, your team will be ready to navigate SafetyEasy® – with your database set up as per your needs.

Validation

The AB Cube validation team is with you all the way from onboarding to continuous validation assistance. All relevant documents are shared and continuously accessible on our DMS for customers to ensure ease of reference. Our team also offers additional assistance services, as required, to prepare for audits, or for more advanced validation support.

Migration

AB Cube’s team of experts is specialised in seamless migrations and will bring broad experience to your migration projects. In 2020, AB Cube developed MigEasy, an internal tool allowing complete automation  of migration. We have extensive expertise in migrating data from multiple sources and, upon evaluation of your data, we will provide you with a full migration assessment, recommendation and project proposal.

Training

As part of your onboarding package, you will receive a total of 12 hours of training credits, including 4 hours for admin users and 4 hours for additional users. You will be able to decide when and how you want to access your latest 4-hours training block. Additional training is available at an extra cost, delivered through a variety of flexible formats to suit your organization, from online and on-site training to access to training materials via the AB Cube e-learning platform.

Configuration / assistance

Our team of experts will help you configurate your database and get you started. You will be trained as an admin user and will therefore be able to set up the workflow yourself. Once the onboarding set up is over you can reach out to the support team for any additional help needed.

Support

Full support is included as part of the SafetyEasy® annual license fees. Through our online ticket assistance portal, you will be able to contact your dedicated support team and access responsive and personalized assistance.

Get in touch with AB Cube’s team today to discuss your safety projects.